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Working with work orders and crews

Work orders turn a sold estimate into work someone does. Each covers exactly one trade — roofing, gutters, siding — and carries what that crew needs. They live on the project’s Construction tab, grouped by trade. XBuild can draft them from the signed estimate, always as a proposal you review first. This feature is available on select XBuild plans. If you don’t see it in your account, contact support@x.build.

1. What a work order carries

2. The lifecycle

When every work order is complete and no open tasks remain, the Construction tab says the job looks ready to close out — a suggestion, never a gate.

3. Let XBuild propose the work orders

  1. On the Construction tab, choose to seed work orders from the estimate. This needs a signed estimate on the project.
  2. XBuild proposes one work order per trade, each with a title and the trade’s line items.
  3. Review — edit titles, trades, lines, and amounts, or remove proposals you don’t want.
  4. Confirm. Only then are the work orders created, all as drafts. What’s created is exactly what you approved.

4. The crews roster

Crews are who you dispatch to: internal crews and subs. From the Construction tab, choose Manage crews, then add a crew with a name, an optional trade, and a type — Internal or Subcontractor. Edit or archive from the same list. The roster is deliberately light — no logins, no scheduling calendar. Work orders and costs point at a crew, which is what makes “what do we spend per roof with this sub?” answerable over time. Crews archive rather than delete: an archived crew leaves the pickers but keeps its name on every historical work order and cost.

5. Troubleshooting common issues

  • The seeding option says it needs a signed estimate. Work orders seed from the contract, not the draft — get the proposal signed first (see E-signatures and authorization), or create work orders manually in the meantime.
  • I edited the estimate but the work order didn’t update. By design — lines are a snapshot of the work as sold. Edit the work order’s lines directly, or cancel it and create a fresh one. For work added after signing, use a change order.
  • I can’t put two trades on one work order. One trade per work order keeps per-trade scheduling, costs, and profit clean. Create one per trade — seeding does this automatically.
  • I don’t see the Construction tab. It’s part of the gradual rollout. If the rest of the project page looks current and the tab is still missing, contact XBuild Support.
For further assistance, contact XBuild Support at support@x.build.